Check out our new Work Transformation Summit page, and join our upcoming event to learn how leading organizations are building a smarter hybrid workspace for their employees.

Visit the page
cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom outlook plugin does not install in the required folder

zaphod
Listener

from here

https://zoom.us/download

Version 5.9.0.191

 

1. run the installation and it appears to install correctly (ZoomOutlookPluginSetup ran from c:\temp)

2. installation folder was set as default C:\Program Files (x86)\Zoom\Zoom Outlook Plugin\

 3. options to add meetings appear in outlook 2016 calendar.

4. noticed that plugin files are actually installed in the root of c:\

5. tried forcing installation in other folders but these are always ignored and files install off c:\

6.  now see issues with Zoom dialogs and a message about  "plugin_launcher.exe is using ntdll.dll from an unknown publisher. are you sure you want to run this software"  after that follows a number of dialogs citing plugin_launcher.exe)  

 

why?

 

 

 

1 REPLY 1

zaphod
Listener

i am a domain user and the computer my documents is mapped to a network drive.  solved this issue by creating a new local user with admin rights and logging in then installing the plugin so it now installs in the correct folder and error messages have gone away.