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Zoom keeps stealing focus

FunkyBob
Listener

When I click to join a meeting, Zoom spawns a succession of windows, which may live for a few seconds or a few minutes depending on the window and  other things beyond my control.

 

Each and every one will steal keyboard focus from whatever I'm doing.

 

So if I try to continue to be productive whilst waiting to join a meeting, I'm repeatedly interrupted.

 

Other posts have been told this is "by design"

What possible excuse is there for interrupting the user this way?

10 REPLIES 10

FunkyBob
Listener

Additionally, any time someone else in a meeting shares their screen, focus is again stolen.

 

Which is detrimental to anyone trying to keep minutes for a meeting, or trying to resolve ongoing production issues if the meeting is about a production outage.

RobertS
Participant

Cannot answer you question  i.e. What possible excuse is there for interrupting the user this way?

I have an external monitor attached to my laptop and in this way keep ZOOM on one monitor and the work I am doing on the second monitor...... 

 

I hope this helps!

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com

I have two external monitors on my laptop, but have not found a way to constrain Zooms windows to just one.

I don't see how that would fix the focus stealing issue, anyway.

Are you duplicating your screens? If so switch the settings to extended mode and you should be able to move Zoom to whichever monitor you desire.

 

 

 

Interpretation = live translation by people for people
We specialise in organising and running events with interpretation.
Robert
email: roberts@onlineinterpretersworldwide.com
www.onlineinterpretersworldwide.com

Zoom does not stay within any one screen, no matter what I do.

And I don't see how this is related to it stealing keyboard focus. No matter what screen it's on, it will steal keyboard focus when it spawns a new window or someone shares their screen.

FunkyBob
Listener

I would @ the original response but this system requires at least 3 characters to @ someone, and they have only a 2 character name.

https://community.zoom.com/t5/user/viewprofilepage/user-id/6

Jpeterson
Listener

I agree with the OP. I work at a call center and every time I'm writing a note on a customer's account and a call comes around on Zoom, the call steals the focus as the OP says. For those that watch the keyboard while typing, this is a huge issue. They'll type a full paragraph note and look up to find out they didn't type anything or typed a few words due to a call going around that stole the focus off their typing.  According to other forums, this is a huge problem for many of us and would like a fix. As a call center representative, this is a big inconvenience and very annoying when someone is trying to place an order, and you have to ask them to repeat what they said just because another call going around in the queue interrupted your typing. Especially if they're a fast talker and in a hurry to get an order placed. I hope this helps @RobertS . As I believe this is what he was referring to. The same complaint and issue I and many other are experiencing. 

jdenormandie
Listener

Agreed.  This behavior is just terrible.  I have lost count of the number of times I have used a keyboard shortcut to close a window only to find out Zoom has stolen focus so I end up losing the Zoom connection window instead.  

gbisaga
Listener

I can't see the linked post which says it's "by design", but I agree this is wrong behavior. I understand that, in general, it's not good to be multitasking during meetings. But zoom should NOT be enforcing this. Right now I am in a meeting I was included as optional on; I'm not participating, but want to overhear the discussion. I hope they don't change screensharing, because the window I'm typing in will lose focus... AGAIN.

 

Does zoom not trust people to be adults and pay attention when they need to?

I am more likely to close a Zoom window while waiting for it to connect to the meeting, which means I'm rushing to get through emails or something before the meeting even starts.