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Zoom crashes all the time

miron82
Newcomer
Newcomer

Hi all.

I can't use zoom at all. I get "Zoom quit unexpectedly" all the time. I can't access settings to change anything. Tried uninstalling and reinstalling.

Zoom version 5.8.3 (1581) and Windows 10 with the latest updates.

 

2 REPLIES 2

GitSumZoom
Newcomer
Newcomer

Having the same problem. Works flawlessly with one PC, but my other PC cannot get it to do anything. For me, I open Zoom, and wait a few minutes, then I get the "Zoom quit unexpectedly" message. I get the same message when I click "join a meeting", or "new meeting", or even trying to open the settings.

Yep,got the same issue. Zoom can't give an error message, can't produce a log file, can't give a safe mode etc.Reinstalling doesn't help.