Zoom Incorrectly Assigns name to Participants

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We have a weekly zoom meeting, with registered participants. Everyone is required to sign into Zoom to join. Every week Zoom assigns the same 2 or three users with the wrong name, even tho they logged in with their own account. I've searched the web and haven't seen this as a common issue so if anyone has any suggestions that would be awesome!!!

1 REPLY 1

Have the same problem. I've reset password and emptied my cache. what have you tried?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!