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Zoom Camera Randomly Turning Off?

DillonK
Listener

My camera randomly cuts off every few minutes during a meeting. Everything is updated and the settings are right. What is causing this?

3 REPLIES 3

Bri
Zoom Moderator
Zoom Moderator

Hi @DillonK, and welcome to the community! Are there any other applications on your device that could be attempting to access your camera at the same time you're using Zoom? 

melfit
Listener

I'm having this same problem. Everything is updated. There are no other applications on my device that could be attempting to access my camera. 

 

melfit
Listener

FYI After reading several posts, I tried changing the hub connecting to my macbook air and it's all fixed.