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Why is the Zoom app listening on my microphone when not in a meeting?

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aaronklein
Listener

‎2021-12-18 07:48 AM

I'm running MacOS Monterey. Several times in the last few weeks, I've noticed the orange dot indicating the microphone is being used by an app, and I click on the Control Center and see that Zoom is accessing the microphone. I'm not in a meeting and simply have the Zoom app open. Why would Zoom be accessing the microphone when I'm not in a meeting?

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Bitcoin_Shaman
Community Champion | Zoom Employee
Community Champion | Zoom Employee

‎2022-02-11 11:21 AM

Hey @aaronklein 

 

We experienced a bug relating to the Zoom client for macOS, which could show the orange indicator light continue to appear after having left a meeting, call, or webinar. This bug was addressed in the Zoom client for macOS version 5.9.3 and we recommend you update to version 5.9.3 to apply the fix. 

 

As always, we recommend users make sure their Zoom client is updated to the latest version. Users can also opt-in to Automatic Updates by selecting “Automatically keep Zoom desktop client up to date” in your Zoom client settings.

 

Thanks!

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YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee
In response to redpinedigital

‎2022-08-30 09:02 PM

@redpinedigital, 

 

MacOS Monterey is on 12.5.1 now. Please update to that release version. 

 

Thanks, 

Brandon 

If this response was helpful for you, please do not forget to click on the accepted solutions button!
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gpetit
Listener

‎2022-11-07 03:01 PM

Running Zoom 5.12.2 and this is still happening. Zoom keeps using the microphone even after closing it.

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BLah
Listener

‎2022-12-04 04:12 AM

It's still happening to me. MacOS 12.6 and Zoom 5.12.9. Killing core audio driver helped to get rid of the orange mic dot before, but now even that doesn't help. Fix your software please.

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KennethP
Listener

‎2022-12-05 08:12 AM

I have experienced this issue in the past. Then, it seemed fixed. Then, it came back. For the past (maybe) two months, the issue has not occurred. The orange dot appears when I start a Zoom and disappears when I leave/end a Zoom. Seems to be, for me, resolved.

  • Zoom 5.12.9 (13190)
  • macOS Monterey 12.6.1
  • MacBook Pro - Apple M1 Pro

I will be upgrading to macOS Ventura once 13.1 is released.

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meetstveaustin
Listener

‎2023-01-13 10:23 AM - edited ‎2023-01-13 10:42 AM

@aaronklein wrote:

I'm running MacOS Monterey. Several times in the last few weeks, I've noticed the orange dot indicating the microphone is being used by an app, and I click on the Control Center and see that Zoom is accessing the microphone. I'm not in a meeting and simply have the Zoom app open. Why would Zoom be accessing the microphone when I'm not in a meeting?

Got same issue but i simply restrict the app from accessing anything private you don't want when you close that app. You can simply apply setting in windows 11. There is feature and also there are apps which can solve this issue. Although its zoom bug but other than zoom you can apply setting.

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649resultupdate
Listener

‎2023-02-22 11:17 PM

After joining a Zoom meeting on an iOS or Android device, if you don't hear any audio, try these troubleshooting steps.

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