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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Where is the button to deactivate automatic updates?

NinaS1
Newcomer
Newcomer

‎2023-02-09 11:08 AM

The last update screwed up my screen, which now randomly turns from video to white. No one can see me and I can't see anyone. I'm on a laptop. 

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1 REPLY 1

Calvo
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2023-02-10 05:26 AM

Hello Nina

if you don't see the the button it could be that you installed the MSI Version of Zoom Client. It is also possible that it uses the registry EnableClientAutoUpdate and so you are not able to update your client. To avoid that please uninstall your Zoom client and download the new Zoom client as an exe File. With that installed you should be able to update your zoom client again.

 

regards

calvo

 

Let's be realistic. Let's do the impossible!
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