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Virtual Backgrounds

rgriggs22
Listener

When I try to set a virtual background, the system says "your devise does not support virtual backgrounds." Can anyone tell me how to solve the problems

 

2 REPLIES 2

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

Here's a helpful link for the requirements in order for your system to support Virtual Backgrounds. More than likely your system doesn't meet the hardware minimums.

 

https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

 

 

Jeff Widgren
#ZoomTestKitchen

Jeff Widgren | Host of Zoom Test Kitchen

Hello,

Same issue and I meet all of the system requirements. Any help is appreciated however the article hasn't been useful for many of us unfortunately.