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Unable to sync outeach meeting - getting zoom trigger error

archiereph
Listener

We are trying to sync Meetings in Outreach and we are getting this error. We've updated our Zoom fields to be not required but we are still getting the error.  In Outreach, we don't the option to add Event fields to map (WAD)

 

Any help you can provide is greatly appreciated. 

 

Thanks,

Archie

 

archiereph_0-1644611134166.png

 

1 ACCEPTED SOLUTION

RN
Zoom Moderator
Zoom Moderator

Hey @archiereph, I saw you had a ticket with this issue and the result of this error is from your salesforce plugin mapping issue. It would be best to connect over with your designated IT team along with someone in Salesforce Helpdesk.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hey @archiereph, I saw you had a ticket with this issue and the result of this error is from your salesforce plugin mapping issue. It would be best to connect over with your designated IT team along with someone in Salesforce Helpdesk.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!