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Unable to Login into Zoom account using automated script

RaviKumarBoddu
Listener | Zoom Partner
Listener | Zoom Partner

Hi Team,

 

We have a scenario like while automating our product application, we have to login into zoom(https://zoom.us/signin)  and back to our application again and continue to perform some actions. But when I tried to login into Zoom using automation script, I got the 401 error. Here I used Java, Selenium WebDriver to automate this process.

I would like to know, can we automate zoom login process?
I have a valid credentials, manually I was able to login but by using automation unable to login. Please find the attached screenshot for your reference.

 

Thanks

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hey @RaviKumarBoddu according to our KB on error 401; if you are receiving error code 401, submit a request to Zoom Support for troubleshooting assistance. Please provide the following:

  • What operating system you are using
  • What you were doing when you received this error
  • Meeting ID, if in a meeting or trying to join/start a meeting
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