Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Since upgrading to the latest version of Zoom I can't seem to share cloud recordings with people anymore. When sharing I have made the recordings publicly available, on demand registration is required, they have the password to login in yet they still all receive the message "No permission200". What am I doing wrong?
Yes I'm still licensed and yes they have the correct link. Honestly I'm completely baffled why it is not working. Before the last Zoom upgrade in August (I use a Mac) I have had no problems sending out recordings and users
then accessing them. Should I reinstall Zoom or will that lose all my data?
The desktop client should have no effect on the sharing of cloud recordings, as that is all handled via the web. I would try contacting Zoom Support to get more direct help with troubleshooting this.
Hi there. Yes did manage to solve in the end. For some reason the Prevent hosts from accessing their cloud recordings setting was enabled on my account (hadn't been like this for previous recordings). You can check this by looking for Account Management > Account Settings > Recording > Prevent hosts from accessing their cloud recordings disable.
To access the settings that say "Locked by Admin", you should always be in the Account Settings and unlock and disable/enable the settings that are needed. Hope that helps