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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Security Settings - I have locked 'authentication' but want to change it to Waiting Room.

MartinJ
Newcomer
Newcomer

‎2023-03-29 05:53 AM - last edited on ‎2023-06-01 12:09 PM by Community Moderator | Employee

I am the account owner but the option is greyed out and the screen says 'Locked by Admin'.  As the owner I should be able to change it but cannot.  Help! 

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MartinJ
Newcomer
Newcomer

‎2023-03-29 06:10 AM

Forget it - I was in Personal settings not Admin settings.  I am new to this game.

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