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Screen Sharing

sagarmathaEC
Listener

I'm unable to share my screen during a meeting.
It says 'You are restricted from sharing screen when external participants are present'. I'm the host of the meeting.
But other participants in the meeting are perfectly able to share their screen.

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Before troubleshooting further, can you confirm whether or not the "Disable screen sharing when guests are in the meeting" option is ticked on your account?

 

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