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SAML Mapping License type... remove/change a license

StipMan
Listener

Creating SAML integration with Zoom via Okta.  All is going pretty well ..but... ya knew there had to be a but,  I can't seem to revoke/remove a license from a user based on group membership .

 

Enabled SAML for SSO into Zoom (Okta) - Check
Apply license based on Group Membership - Check

Revoke license when removed from group - FAIL

 

Created the SAML integration.  In Okta enabled the UserGroup mapping so SAML passes the group memberships. In Zoom SAML Response Mapping I set License type based on group name.  If a user is a member of a group (Zoom-Licensed) the user is assigned a license  This seems to have worked fine.  The problem arises when I need to remove a license from a user.  I would prefer to simply remove them from the Zoom-Licensed group and have the license revert to basic.  This, however, does not work.  It appears the licensing /group membership is evaluated once.  

 

Am I missing something?

All feedback/suggestions welcome

1 REPLY 1

TomO
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

    Want to confirm you followed the instructions for the SCIM with Okta. For updates to existing accounts you would need SCIM. https://support.zoom.us/hc/en-us/articles/360059671292-Okta-user-management-with-Zoom

TomO_0-1647358539027.png

I hope that helps!