You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.
Learn more about our hybrid event experienceEverything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Flexible subscription plans for hardware
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-03-22 09:38 AM
Hello,
I have audio and video problems. For some reason, nobody during the meetings can see or hear me. These are some of the things I tried to solve the problem but did not help: checking during the meeting at the bottom of the screen if I am muted and the camera is on, leaving the meeting and joining again, logging out and then logging in, going into the settings for camera and audio, uninstalling and reinstalling the zoom app. I have two accounts, one is personal(***********), second is my student one(***********). For both of the audio and video is not working on all devices (mine personal and from others).
Please, could you help me with this problem?
Thank you in advance.
2022-03-22 12:59 PM
@M_S , on your Zoom client you should be able to setup audio and video by clicking your avatar profile and setting
From these settings, you should be able to select which input/output to use during meetings/calls.
You can also try to fiddle around on different options available for audio/video in there.
Hope this helps.
If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.
2022-05-24 11:10 AM
What do you mean, " . . . fiddle around on different options . . . ?"
2022-03-22 06:23 PM
@IP-Man thank you for your response. Unfortunately, I tried changing and testing different options available for audio/video, and nothing worked. I logged in on several devices and tried it. I used my laptop, phone, and my friend's phone. When my friend logged in back to her account on her phone, everything worked perfectly for her. On all of the devices, the issue is the same for both of my usernames. Please, do you maybe know what could be done next?