Pausing screen sharing doesn't see to work

[Laura_Bee]

Hi! Just today I was showing someone how to pause screen sharing. However, when I paused, people still saw the screen I was sharing. What am I doing wrong? Does it only work with an application like PowerPoint or Word?

Thanks,

Laura

[CarlaA · Accepted solution]

Hi @Laura_Bee ,

Pausing a screen share will freeze the last screen that you were sharing on the participant's screen. To completely stop any screen from being shared you will need to stop the screen share completely and then start it again once you're ready to resume. 

I hope this helps! Please click Accept as Solution if this answered your question. 

Moderator 

Zoom Community Team

[ChristineAdamis]

Hi CarlaA,

I thought this feature worked as you described as well, and I use it ALL the time. However, periodically, when I 'pause' the screen share, the participants tell me that they just see a black screen. Why is this?

Thank you!!