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I have several participants who cannot annotate on a shared screen in the IOS app. When they click the circle pencil icon the annotation toolbar does not pop up as it should. Sometimes if I stop sharing and reshare it will appear. Other times if they leave the meeting and come back it will appear. Other times no matter how we troubleshoot they can't get the annotation toolbar to appear.
My students have iPad Pros (7th generation) with iPad IOS 17.0.2. Zoom version 5.16.1.
I have read that Apple Scribble and Zoom annotation may currently have a conflict.
I suggest you submit a ticket with Zoom support (https://support.zoom.us/hc/en-us/requests/new) if your plan allows this option.
If my reply helped, don't forget to click the accept as solution button!