Not connect to internet after Update

[Keles]

Hello dear Zoom community,

After I agreed to an update on Thursday, my zoom can not connect to the internet.

It says, i should check my internet connection.

But this can not true, because I am permanently on the Internet and even write this mail with the same computer.

I ask for quick help.

Thanks in advance.

Kind regards

Y. Keles

[Alanwang89]

Have the same issue and cannot fix it. not know why

[WearableCraft]

Hi, I'm in Singapore and having the same issue across multiple devices. I have tried rebooting my devices, my router and modem. Looks like it's a backend bug 😓. Hopefully this get resolved soon as I'm using it for work 🙏. 

[franziskaschmid]

I am experiencing the same issue, it works on my iPad and iPhone but not on the Mac (since the new update)  I hope it will get resolved very soon! Is it possible to download the older version of Zoom? because it should work with the older version.. 

[inazari]

on my macOS after update zoom, my internet connection is gone. 😕

[inazari]

I've fixed. 

• Apple menu > System Preferences > Network > your Wi-Fi name > Minus > Apply and then re-add your connection settings.