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Multiple SIP logon to Personal Room Not working

jbenjamin
Newcomer
Newcomer

‎2021-10-18 06:31 PM

Hello Dear Friends,

 

Recently I can no longer log in multiple times into my personal room from multiple Cisco SX10 Cameras using SIP " . "@zoomcrc.com". I can only do this once. I need multiple Cameras to log in for our Townhall meetings.  One is trained on the speaker and the other for sharing windows and the audience. Used to be fine. We have ZOOM licence for hundreds of users and are heavy users.

Has anything changed?

Thanks

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-05 08:49 AM

Hey @jbenjamin, I see you've opened a support ticket with our support team.  I'd advise you to continue with the support on the ticket open. If you don't mind sharing the solution once our support team resolved your issue for other community members that are experiencing a similar problem. Thanks!

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