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Microphone not working

gorfiks121212
Observer

Hello,

 

My microphone is not working at all since yesterday. I joined the meeting, couldn't hear the person talking and it couldn't detect my voice either. I did the troubleshooting test and nothing happens. There's no sound coming from the speaker-test and microphone test. When I turned off microphone access in the Windows setting, suddenly I can hear the person talking. But then, the microphone couldn't be detected in Zoom. I don't know what's wrong. I tried to uninstall and reinstall the latest version but it still doesn't work. 

1 REPLY 1

Tom
Observer

Have you tried uninstalling your microphone software and reinstalling it?  Have you confirmed that you are on the newest firmware/software for your microphone?