cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Mainland Chinese cannot log into zoom lately

ming1877
Newcomer
Newcomer

‎2023-09-15 07:05 AM

anyone knows why people in China recently keeps seeing error code 13215 and cannot join meeting?

any solution to this?

Topics:
0 Likes
1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-20 12:40 PM

Hi @ming1877, please refer to this post:

解決済み: Chinese users unable to enter meetings - Zoom Community

 

Thank you, 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes