Mac Studio Display camera is turned on and selected, but Zoom only shows a blank screen. | Community
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Newcomer
March 29, 2024
Question

Mac Studio Display camera is turned on and selected, but Zoom only shows a blank screen.

  • March 29, 2024
  • 1 reply
  • 0 views

I have a Mac Studio Display Monitor that includes a built-in Camera. When I switch Zoom to this camera my video is blank / black despite the camera light being on. I do not have this problem in other video conferencing applications like Teams. The problem has persisted for months despite:

  • Uninstalling and reinstalling / updating Zoom
  • Updating the Mac
  • Resetting Studio Display Monitor

1 reply

CarlaA
Community Manager
Community Manager
April 16, 2024

Hi @io4 thank you for posting for the first time, and welcome to the Zoom Community!

 

Can you try updating the Zoom app to the latest version? Let me know how that goes!