Invitee login issue

[cathieTHD]

I've created several meetings and each time invitees outside my organization have issues with logging into the Zoom meeting via their desktop, they have to phone into the meeting.  Is there a setting that I'm not seeing or what could be the issue that so many people can not connec to my meeting via their computer?

[sachinzoom]

Hello Cathie,

Please share these links with the attendees to have them successfully login to meetings via various devices:

https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Zoom-meeting

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[cathieTHD]

The message the invitees are receiving say they need a corporate account.  I don't know why they'd be asked for that.  Someone else said they were asked to sign up for a different/new account to sign-in.  

[delmonte00]

I sent out the meeting invite link to attendees. Half of the invitees were asked to sign in with their personal Id. The others were able to sign in with the link I sent to them. Is there something in the system I need to change?