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Invitations not received by contacts

Gym46
Listener

Invitations are not being received by contacts after being sent from zoom

4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Gym46 

 

Please check this guidance: https://support.zoom.us/hc/en-us/articles/360032808951-Not-able-to-receive-emails-from-Zoom

 

You can ultimately contact Support and ask them to check the bounce list.

 

 

seedlingpsych
Listener

"Not able to receive emails" is a different problem from one's Zoom invitations not being received.  In my case, everything was fine when I last saw my clients in Nov. 2021.  When I returned from vacation in Jan. 2022, the same clients who always received my Zoom inviations in the past, no longer receive the ones that I send them now.  What is going on and how can I get it fixed?

kathiella
Listener

I have the same problem and unable to fix it.  About 50% of the time, when I schedule zoom calls, the invite is not getting to the person.  I then have to go in and resend it which is a double step.  I have tested it with my email addresses and two of the three receive the invite. This never used to happen.  what could it be?

 

Whatever happened with this? The same thing is happening to me and I can’t figure out why.