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Importing Personal Contacts via csv file




I'm the owner/admin of a pro Zoom account I have created for a group of which I am a member.  I am working on a Macbook Pro.  I'm attempting to import my personal contacts into the account via csv file.  It is NOT working,  I am saving it in Excel as suggested and then saving as a csv file but when I attempt to download I get a message saying "cannot download this file".  What is going on?  I've been at this for three hours now and frustrated.  What is the deal?  Why can't we just add contacts like on any other website.  This is ridiculous.  I am following instructions and they're not working.  Support is nil on this site.  I keep getting sent to articles that do not address my issues.  Can someone please help?  Thank you.


P.S. I have no idea which board to post this on so I just picked one.  Hopefully, it's the right one.



The exact same thing is happening to me!

I am new to Hosting and had the same problem and same message "cannot download this file". Tried half a dozen times. Couldn't find a solution in "Community" Tried the 888 help number said my Meeting and Host key was invalid. Total Pain!!!!!!!!!!!!!!