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How to recover cloud recording when admin accidently delete user

niqny27
Newcomer
Newcomer

‎2022-09-30 03:03 AM

Hello Guys

 

Need solution, I Accidently delete user without specifying the option parameter to transfer the recording files to another existing licensed user/email.  Can i still get or restore the cloud recording file. 

 

Thanks

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1 REPLY 1

ZoomTestKitchen
Expert
Expert

‎2022-10-02 03:25 PM

I am not 100% sure of this, but I would go to the cloud recordings portal and in the top-right'ish corner there is a "Trashcan" icon that may contain those lost recordings.

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


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