Free account links not working in Desktop App

[GabrielaG]

I come here to check if anyone has had the same problem. I have a free account and use the link for my classes, I am a teacher. It turns out that for about two weeks now I can no longer log in with any free account link on my Desktop App - I've tried three free accounts from different people. In the mobile App they work well. I've done everything that was suggested to solve the problem 104101, but I believe it is not my computer, because I'm using the link from an acquaintance who has a paid account, and this one works perfectly on the Desktop App.

[RN]

Hey @GabrielaG this error code means that you are having Connectivity issues with Zoom's servers.

• If you are on a network with a firewall or a proxy, contact a network administrator to check your firewall and proxy settings or your local firewall settings. 
• Antivirus software may be blocking your connection to Zoom. Disable the service and try again.
• Finally, check with your Internet service provider that you can connect to the Zoom service. There is a further reference at https://support.zoom.us/hc/en-us/articles/204731895-Error-codes-and-messages-for-meetings-and-webina...

After checking the above let me know your findings 😄 

[GabrielaG]

Hello! I thank you for your message. I've tried everything you mentioned above, and the problem i really not in my PC.  I've created a new account because it was impossible to connect with the old one. After one month and a half of using the new account... THE SAME PROBLEM AGAIN.  The problem is not in my PC, because I can connect on my PC with a friend's account (which is paid)... I don't remember reading about free accounts being locked after a time of use. It has caused a lot of inconvenience, so I've decided to use another platform to give my lessons.

Thanks again for your time answering it.