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Free Zoom version - problems with cutting off after 40min with 2 participants

Niques
Listener

Hi,

I have a Free version of Zoom and it states that your limit is 40min for meetings having more than 3 participants then it cuts off. But I recently had a meeting with only 1 participant logged in and it still cut off after 40min. But it should have continued. is anyone else having this problem? Do I have to do anything in my settings?

 

One incident I had only 1 participant joined in. Another time, I had 2 others join in the meeting so it was 3 of us. but still cut out after 40min even though I scheduled our meeting for 1 hour. 

 

is there a problem with my version?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

See this announcement link at the top of our screen:

https://support.zoom.us/hc/en-us/articles/5809097508109 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !