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Failed to Convert Recording

Anne-Marie1
Newcomer
Newcomer

AnneMarie1_0-1692307832959.png

Hello!  I've recorded many and have never received this message. When I double click, nothing happens. Please help! thanks!

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Anne-Marie1 , thank you for reaching out to the Zoom community with your question!

 

Please follow the steps outlined in this article if you're experiencing issues with the local recordin not converting: Troubleshooting local recording issues

 

Let me know if that helps!

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Anne-Marie1
Newcomer
Newcomer

Hi Carla, unfortunately, nothing happens, and I deleted some space... any other solutions?