Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
@nozoomsupport Hello! This is not a required setting for Basic accounts but Zoom is Requiring meetings to have at least one security option.
To unlock the meeting passcode, please login to the web portal (account onwer / admin) > Account Management > Account Settings > Meeting > Security > Review the meeting passcode settings.
I am the owner and the only user. I have a Basic account (I used to have a Pro account, but no longer). I have "Waiting Room" enabled, but "Meeting Passcode" is enabled, grayed out, and locked. I have no way to disable this. I read the documentation, and supposedly if I have "Waiting Room" enabled (which I do), I should be able to disable "Meeting Passcode", but I can't.
Is it possible for you or some other Zoom employee to please reply to our situation since what you advised does not work? This has been happening for several months now with no official reply or fix. The same situation has been posted by many other Zoom users with Basic accounts throughout this forum with no resolution. We all keep receiving the same response with the same steps that are not even possible for us since the option is grayed out no matter what we do.
An official reply and fix, if there is one, will be greatly appreciated.