Cannot connect direct to the link sent in group

[Naqeeba]

Hi , I cannot connect direct to the link sent in group or any meeting launcher. I need to go to the app and rewrite everything od and password and only then it will allow me to join.. Can you guide or fix this issue.?

[sachinzoom]

Hello,

Its better to have the zoom app signed in to avoid multiple times sign in and out. Please follow these steps and article to understand the joining process:

1. Open the Zoom desktop client.
2. Join a meeting using one of these methods: 
   • If you want to join a meeting without signing in, click Join a Meeting.
   • If you want to join a meeting by signing in:
     1. Sign in to the Zoom desktop client.
     2. Click the Home tab.
     3. Click Join.
        
3. Enter the meeting ID and your display name.
   • If you're signed in, change your name if you don't want your default name to appear.
   • If you're not signed in, enter a display name.
4. Select if you would like to connect audio and/or video.
5. Click Join.

Link: https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Zoom-meeting

If this helps, please accept the answer as an accepted solution.