Cloud Recording

[Ejadah]

I'm facing a problem with cloud recording, a message from the system "Cloud recording has been disabled for your account. Contact your account admin for more information."

what should I do to resolve this?

[kjhartma]

Sounds like cloud recording is turned off by your admins.  I would contact your IT staff and see what they say.

[sachinzoom]

Hello Ejadah,

Please send this link to your account admin to so they can enable cloud recording for you:

https://support.zoom.us/hc/en-us/articles/360060231472-Enabling-cloud-recording

If this helps, please accept the answer as an accepted solution.