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Can't use video background on mac

anhminh
Newcomer
Newcomer

‎2021-12-28 05:50 AM

Video background
I want to ask why my macbook can't select the background video, but when I click the plus sign, it only shows the image, not allowing to select the video or gif


So I hope you can help me fix this problem
Sincerely thank you

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-28 02:12 PM

Hi @anhminh, and welcome to the community! Have you checked out the prerequisites for using a video background? 

 

https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image#h_01ED77T...


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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