Can't use video background on mac

[anhminh]

Video background
I want to ask why my macbook can't select the background video, but when I click the plus sign, it only shows the image, not allowing to select the video or gif

So I hope you can help me fix this problem
Sincerely thank you

[Bri]

Hi @anhminh, and welcome to the community! Have you checked out the prerequisites for using a video background? 

https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image#h_01ED77T...