cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom VDI increase video resolution

Go to solution
Eric_R
Explorer
Explorer

‎2021-12-22 07:33 AM

Hi all,

we use in our company zoom meeting client and zoom vdi meeting client v5.8.4 (for VMware Horizon).
We recognize that the webcam resolution is much lower on the zoom vdi client. It looks like 320x240.
If we use ne normal zoom client in vdi we get a much better resolution (720p). How can we increase the resolution in the zoomvdi client? It doesn't help to activate the HD option.

 

Thanks in advance,
Eric

Preview file
19 KB
0 Likes
1 ACCEPTED SOLUTION

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-28 02:15 PM - edited ‎2021-12-28 02:16 PM

Hey @Eric_R, recommend reaching out to our Zoom technical support and they can further help enable HD on your Zoom. Here is more info on Using Group HD video

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

0 Likes
1 REPLY 1

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-28 02:15 PM - edited ‎2021-12-28 02:16 PM

Hey @Eric_R, recommend reaching out to our Zoom technical support and they can further help enable HD on your Zoom. Here is more info on Using Group HD video

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes