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Blue Yeti microphone not working on MacOS Monterey

schulzrinne
Listener

Since I upgraded to MacOS Monterey (12.0.1), my Blue Yeti microphone is not working when I start Zoom (latest - 5.8.6). However, if I switch to another microphone, such as the system (built-in) microphone, and then back to the Blue Yeti, it works fine. This didn't happen prior to upgrading MacOS. Anybody else have the same issue?

2 ACCEPTED SOLUTIONS

I have a Yeti X, it works great with zoom until I install Logitech G HUB(2022.2.9146),  it also has same issue with G HUB.

Open G HUB -> click Yeti -> back  -> click Yeti, Yeti disconnects from G HUB and keeps connecting in G HUB, I think it's an issue with logitech audio driver, then I try to uninstall G HUB, and remove all logitech audio driver, it works again.


Here my steps:

  • Unistall G HUB, sometimes it says GUB is open when I remove it, so we have to force quit it from activity monitor app  
  • Remove the GHub plugin LogiGamingAudio.* from Library/Audio/Plug-Ins/HAL
  • Remove logi_audio_override.kext from Library/Extensions (and/or backup_logi_override.kext)
  • Restart Mac

Of course , you can use the command line to do that. Open Terminal and run:

 

sudo rm -rf "/Applications/Logitech G HUB.app/"
sudo rm -rf /Library/Extensions/logi_audio_override.kext
sudo rm -rf /Library/Audio/Plug-Ins/HAL/LogiGamingAudio.*

 

 Here is the ticket on yeti related the same issue maybe you can have a look

View solution in original post

ChoPraTs
Listener

I experienced the same problem. It seems related to the Logitech G-Hub driver for Blue Yeti microphones.

 

I removed that driver and now my Blue Yeti X microphone is using the integrated driver of macOS and it seems to work without issues. Of course, doing these, all the "Blue Voice" effects and other settings that Logitech's G-Hub app allowed will no longer work, but the microphone should still be usable in its basic functions including volume control or mode change with its physical buttons.

 

To remove the Logitech G-Hub driver you just need to remove the file "logi_audio_override.kext" from the folder library/extensions of your system hard drive (I just moved it to a folder in my Desktop to keep a backup of the file).

 

I also used this command in Terminal to remove all the drivers I deleted and I will no longer use (if I'm not wrong, I think this removes a folder that works as cache of drivers):

 

sudo kextcache --clear-staging

 

After reboot the system, the microphone should now use the built-in macOS driver with no problem.

 

For now, my Blue Yeti X microphone seems to work without problems with macOS Monterey 12.2.1. I will maintain Logitech G-Hub installed hoping that sooner or later they will release an update that corrects the problem and be able to use its advanced equalization and profile functions again.

View solution in original post

89 REPLIES 89

ChoPraTs
Listener

I experienced the same problem. It seems related to the Logitech G-Hub driver for Blue Yeti microphones.

 

I removed that driver and now my Blue Yeti X microphone is using the integrated driver of macOS and it seems to work without issues. Of course, doing these, all the "Blue Voice" effects and other settings that Logitech's G-Hub app allowed will no longer work, but the microphone should still be usable in its basic functions including volume control or mode change with its physical buttons.

 

To remove the Logitech G-Hub driver you just need to remove the file "logi_audio_override.kext" from the folder library/extensions of your system hard drive (I just moved it to a folder in my Desktop to keep a backup of the file).

 

I also used this command in Terminal to remove all the drivers I deleted and I will no longer use (if I'm not wrong, I think this removes a folder that works as cache of drivers):

 

sudo kextcache --clear-staging

 

After reboot the system, the microphone should now use the built-in macOS driver with no problem.

 

For now, my Blue Yeti X microphone seems to work without problems with macOS Monterey 12.2.1. I will maintain Logitech G-Hub installed hoping that sooner or later they will release an update that corrects the problem and be able to use its advanced equalization and profile functions again.

Thanks for sharing! Was experiencing the same issue, tried your fix, and it's working. I have an open ticket with Blue Mic and shared your post. 

mjj209
Listener

Reporting in the same issue with a Yeti Pro:

 

2019 MacBook Pro

Mac Monterey 12.3

Zoom 5.9.6 build 4933

 

Leaving sound.app open works for now. Would like to see a fix to this. Very annoying to not be able to speak in a meeting when I first join unless I remember to leave the sound.app open.

I had the same issue - see the above post by ChoPraTs - that's the fix for now, and you don't need to keep the sound settings app open. 

You are right! Removing those files & a reboot makes it work! Thank you! 

 

Was hard to find that answer, maybe there's a way to show it's the right one?

ChoPraTs
Listener

A new version of Logitech G-Hub has been released today: 2022.3

 

It seems it has solved the issue for me.

jwmerritt3
Listener

Interesting. Just installed G-Hub ver 2022.3 - and it keeps prompting me to unplug / replug my Yeti X, so not the same as before, but now seeing a new problem. 

Kegb
Listener

I have a Mac desktop running OS Monterey 12.3.1 and after using my blue yeti with zoom for over a year, it suddenly stopped working well - everyone told me I was too quiet after a year of having the volume down super low because it was so sensitive. After doing a ton of online research and finding out this is a common issue, I downloaded the Logitech G Hub app, and through it I was able to restore the original sound on my blue yeti. I am back to having the volume and gain down low, but having lots of sound. Free app, works with Mac and fixed my microphone - all good in my book!

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Kegb

 

 I have a mac on Monterey 12.3.1 and I do not use Logitech G hub, and my microphone sits about a foot and a half away from me (Yeti Blue) and I have not had any complaints from my participants that my mic is too quiet. I would  assume that it could be something with the Logi G Hub application, but I would have to download it and test it to be sure. I just let my mac run the Yeti, and I can switch between the Yeti and my Jabra headset if I so choose to. 

If this response was helpful for you, please do not forget to click on the accepted solutions button!

DeanJacobs
Listener

Hi, my Blue Yeti mic stopped working and shows up in preferences under a new name.    I've restarted the computer and used different adaptors; the sound comes through the headphones, but no mic.  

Also, the Yeti red light on the mic does not come on when I connect it.   Can anyone offer suggestions on what to do next?  I'm using a MacBook Pro and Monte 12.4 Monterey.

Any help would be greatly  appreciated. 

 

 

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