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Background Image

JudyCl
Listener

I set a background image, but when someone sent me a meeting link and I joined the meeting, it was gone.   Was I supposed to do something before clicking on the meeting link?  Sorry, but I'm not good with technology and this is all new to me.

3 REPLIES 3

Bri
Zoom Moderator
Zoom Moderator

Hi @JudyCl, and welcome to the Zoom Community! The steps for changing your background image are outlined here. Try to set it again, and let me know what happens 😃 

The question is, when uploading images to use for the background image, are the images stored or deleted after ending the zoom meeting? I uploaded a few images to use in future meetings and they were all gone as well as all but two of the zoom original eight when I opened zoom again.

JudyCl
Listener

It was already set and I confirmed that it was working before the meeting.  So I'm guessing it must have something to do with clicking the link to the meeting.  Is there another step?