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Avatar Not Working

111111111111111
Listener

I recently updated zoom and I found a new option (avatar) but.....its not working, I had enabled the option too pls pls pls help 

7 REPLIES 7

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@111111111111111 ā€“ Avatars are new to Zoom. See this Zoom Support article for limitations on using avatars, and how to ensure that avatars are enabled for your account. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Dash2
Listener

Same for me, I Had the avatar option enabled and the button was grayed out. I had nothing on and i am on a high spec pc.

same mine is grayed out and it says "BETA" on it.

 

RoshanKonkisa_1-1651899374611.png

 

RoshanKonkisa
Listener

RoshanKonkisa_0-1651899349963.png

 

jessi_king
Listener

Same! but I just don't have the option at all. I've gone through all my zoom settings, and I try and try to fix it. If anyone can help, please do!! 

dusk
Listener

i still don't know how to turn them on