Hi everyone,
Mac person here transitioning to Zoom on my PC, so I apologize in advance if I sound like a luddite. Here's the problem:
1. I'm using my bluetooth headphones (trekz titaniums). They connect fine.
2. I was able to use them in the meeting at first, but I notice I have no volume control outside of the preferences/settings window in zoom.
3. I then notice that I can't hear anything from applications outside of zoom, either, SO...
4. I start changing the audio source in zoom, and now:
5. I now get no audio when I use 'same as system', nor when I choose the headphones as "headphones", BUT...
6. I do get audio when I select the headphones as a "headset", BUT, the audio quality when I do it this way is terrible and it's not sustainable.
7. I've tried quitting zoom, rebooting, and neither work. I'm reluctant to reset the headphones because I don't think that's the problem as I have two of them, and the problem persists with both.
Here's what I need and I don't know how to get back to it: to be able to use my headphones as 'headphones', not a headset, either directly or as 'same as system'. But now neither work.
Please help! Thank you!