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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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waiting permission?

Razzle
Newcomer
Newcomer
 
2 REPLIES 2

Razzle
Newcomer
Newcomer

I'm trying to start using the Virtual background app in marketplace but it says its waiting permission. Its been 4 months. My IT department is now familiar with this request and advised I reach out to Zoom direct. Any help with this?

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Razzle the Zoom Account owner or admin permissions can look into our KB on Managing the Zoom App Marketplace. This should help your Zoom account owner or admin on the account give permission to use apps from the Marketplace. 

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