cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

RECORDINGS

Bea21
Newcomer
Newcomer

‎2023-10-29 08:32 AM

Hi, I conduct lessons on zoom and I post the lessons' recordings online. Zoom sent me a note saying that I don't have anymore room on cloud to save other recordings. If I delete the recordings on cloud I wont' be able to show the lessons on the website. What can I do?

 

Thank you, 

Beatrice.

Topics:
0 Likes
1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-10-29 09:37 AM

Hi, @Bea21.

 

 Your options are:

  •  Review all recordings, and remove any that aren’t needed. If you’ve never deleted any recordings, you probably have a bunch that aren’t “lessons” and can be removed.
  •  Purchase a monthly Cloud Storage add-on from this page: https://zoom.us/pricing 
    Ray_Harwood_0-1698597177581.png

     

  • Get a DropBox account and enable the option there to automatically copy Zoom recordings there. DropBox’s cost per MB can be significantly less than the Zoom Cloud storage fee.
  • … or some combination of the above. 

Establishing a time limit for how long your lessons will be available for students is also a good idea, otherwise your library of sessions will just grow larger every day. 


Ray -- check out the GoodClix website or the Z-SPAN website.