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Healthie Connects Providers to Thousands of Patients Via Zoom

Participant | Zoom Employee
Participant | Zoom Employee

Check out our recent case study on Healthie, a telehealth and practice management platform that helps connect healthcare professionals to patients.


Founded in 2016, Healthie simplifies practice management for professionals by providing tools for billing and scheduling, increasing provider access to clients through telehealth, and offering a virtual environment to communicate with and educate clients.


Healthie needed a high-quality video communications solution that would integrate easily into their platform across all devices, enable a HIPAA-compliant virtual environment that protects client information, and provide a reliable connection regardless of location.


Thanks to Zoom’s robust API, Zoom was very easy to set up and integrate into the Healthie platform on their web application as well as their iOS and Android apps. Because Zoom was so successful within the platform, Healthie further expanded their Zoom use by deploying five Zoom Rooms and Zoom Webinars.


“Everything we need is already built into the [Zoom] platform … Screen sharing allows providers to share worksheets, test results, or food journals, and helps both parties stay on the same page. Zoom helps providers stay organized as well. They can have multiple meetings from just one account, record sessions, and access information from any device,” says Erica Jain, co-founder and CEO at Healthie.


Currently, around eighty percent of the thousands of providers using Healthie’s platform use Zoom to connect to tens of thousands of clients and patients.


Read the full case study, and make sure to check out other case studies as well. Share your thoughts and questions in the comments below!


Community Champion | Zoom Employee
Community Champion | Zoom Employee

This case study demonstrates how integrating technology solutions can improve the quality and accessibility of healthcare services. It would be interesting to know more about the impact of the Zoom integration on Healthie's client satisfaction rates and provider efficiency, I'll be reading more about it soon.


Great share!

"Challenges help us grow, try and learn new things, welcome constructive feedback, embrace uncertainty, and always assume the best intentions, especially with our teammates." - from a respected leader

Participant | Zoom Employee
Participant | Zoom Employee

Thank you for sharing! I think this is a great story. I have several customers who have also leveraged Zoom's API for integration and that has always gone flawlessly! If you're looking for a reliable and high-quality video communication solution for your telehealth platform, look no further than Zoom.

Participant | Zoom Employee
Participant | Zoom Employee

Ensuring the safety of PHI may be easier to achieve with in-person transactions but Zoom has proven of its ability to help healthcare providers in providing HIPAA-compliant programs for their clients. Through this program, healthcare providers are able to provide treatment, wherever their clients may be. “During the early pandemic days, we had some clients move back to Singapore, China, Japan, and they were accessing treatment. It was like nothing we could have imagined,” says, John McGeehan, Founder and CEO, The Dorm.

Participant | Zoom Employee
Participant | Zoom Employee

Amazing! Healthie started with a need for a HIPAA-compliant, high-quality video communications solution that can be integrated with their platform and now they use their platform to help connect providers to tens of
thousands of patients. They have also expanded by leveraging Zoom Rooms for customer support and
Zoom Video Webinars for educational sessions. Truly an all-in-one collaboration space! The opportunities are indeed limitless!

Listener | Zoom Employee
Listener | Zoom Employee

📢 Check out this insightful case study on Healthie! 🌟


If you’re interested in learning about a successful healthcare platform, I highly recommend reading this informative document: link. 📚🔍


Discover how Healthie transformed the industry and provided innovative solutions to improve patient care. 🚀🩺

#Healthcare #CaseStudy #Innovation #PatientCare