cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Accidentally chose Educator Account

SteelTitan
Newcomer
Newcomer

‎2022-07-22 04:59 AM - last edited on ‎2023-07-28 12:16 PM by Community Moderator | Employee

Hello!

 

When I was making a Zoom account, I accidentally pressed the Educator Account option, and now I cannot log into Zoom with that account. I am currently using a different email address to post this. Is there a chance that I can change my account to non-Educator Account? 

 

Thank you!

Topics:
Preview file
16 KB
0 Likes
2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-07-22 05:59 AM

 

Zoom Staff can help you with this.  Most of us here in the Zoom Community are volunteers with no access to your account. 

 

Please submit a Support Ticket directly to Zoom Staff at:
https://support.zoom.us/hc/en-us/requests/new 

Be sure to include the email address you used to register your account. 


Ray -- check out the GoodClix website or the Z-SPAN website.

Freddi_G
Community Champion | Employee
Community Champion | Employee

‎2022-07-22 11:18 AM

Sorry about your issues you are having. Since you are using a different email, if you can send me a DM regarding the email that is currently locked out, I can have my support team raise a case on your behalf, otherwise Ray's recommendation will work as well!