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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

About school account

Gabriela0406
Newcomer
Newcomer

‎2021-09-30 12:50 AM

Hello, I'm user.

Currently, I'm using it as a school account,
It's still a "basic" account.
As far as I know, if you use it as a school account, it will be changed to 'unlimited'.

I want to change the account type. Thank you for letting me know where to do it.

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2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-09-30 04:23 AM

Hi @Gabriela0406 

 

You can still have Basic users in most account types. In organization accounts, this is usually so that a user can have basic permissions without consuming a license, or when a license has not been properly assigned.

 

Is it an "Education" account that you have - and is your overall Zoom account administered by someone else?

 

Rupert 

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Gabriela0406
Newcomer
Newcomer
In response to Rupert

‎2021-10-03 04:38 PM

Thank you for reply about my  Question.

 

Yes, My Zoom account overall Education administered by college(Univeristy) data processing.

Now, I'm in my first year of college in Department of Nursing Science

 

Thank you

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