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2023-01-24 05:55 PM
I have just purchased the Zoom Pro plan and thought my account would shift to it but I am still on the basic plan. Any advice please?
2023-01-31 10:58 PM
Hi To identify your account type, Follow these steps ( see link at end of this response )
Depending on your account type, you will fall into one of the following user types. You can find your user type on your Profile page. If you are an admin or account owner, you can view user types for all users under your account on the Users page.
There are 3 types of users:
If this helps, please accept the answer as an accepted solution.