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Profile issues

I added a profile photo but now need to delete it for a conference and can't seem to figure out how. I can change the photo, but not delete it. HELP PLEASE!

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Overbilling on new contract

How do we get refund from Zoom for being overbilled? We just renewed our contract for an annual term starting on May 1, 2024. The new contract removed a lot of services that we don't need. The first invoice under the supposed new contract still charg...

Cloud Storage

I'm being charged additional fees for zoom storage. I've deleted all zoom recordings, meetings, whiteboards, etc and it still says I'm using 58GB of storage. How is that possible? How do I get under the free 5GB storage even though everything has bee...

Urgent: Renew a cancelled Zoom One Pro

Hello everyone, I canceled my One Pro plan a month ago. Now I'd like to renew and get an add-on (more storage) but first I need to reactivate. To do so I must contact the support, but they're ignoring me.There is no button to renew the plan. I have a...

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