upgrade - why so long?

[aliceheyward]

I upgraded from basic to allow for meeting to exceed 40 mins, but my account still says basic.

under current plans it says:

You have a pending subscription request and Zoom is collecting Payment. Once received, you will be notified by email at ***********.

I need to schedule a meeting that needs to last longer than 40 mins very soon. When will my account not be basic?