over charged

[SophieBick]

Anyone got any help?

I can't seem to contact anyone on zoom, I am being charged 174 for absolutely nothing, I keep on getting locked out after 40 minutes and it says I'm not allowed to talk to the chat centre?

Does anyone know how to talk to a zoom agent?

Many thanks

Sophie

[Excalibur1]

I am being charged for three accounts and I’m only using one. Can you please cancel 2 of the accounts?

[MGSR]

Hello @Excalibur1,

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this resource on canceling your subscription. 

If you need further assistance, please let us know.