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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

newsletter are sent in languages I do not understand

danbe59
Newcomer
Newcomer

Hello,

zoom continues to choice the language of the communication it sends me

for example, the last "Zoom Newsletter - Juli 2023" is in German.

All German communication are for bin as 99% of it it's spam.

Nobody understand german here. And no way to change this.

My profile is set in 'French'. I do not see any other language possibilities.

Zoom contact system doesn't provide any possibility to communicate this kind of problem. Only choice is to unsubscribe from newsletters...

Anybody living in a multilanguage country ?

2 REPLIES 2

AaronO
Contributor I
Contributor I

Hi danbe59,

I searched through all my Company Account settings and don't really see a way to change the language, so I'm assuming that's not where it's set. It might be a location issue. For this one, I would recommend contacting Zoom Support and see if they can change it on their end.

danbe59
Newcomer
Newcomer

Hi AaronO,

 

how to contact Zoom Support? Any of the option I have to choose to launch a support request has nothing to do with this problem. I spent a lot of time navigating here and there, but no way for me to pass through the robotic roadblocks.
It is in fact a location issue as robots assume that Switzerland is a German speaking only country. Too bad, we have 4 national languages...

If you have a way to contact any human at Zoom support...

many thanks for your time.