invoice

[tinabayouq]

HI,

I paid my Zoom pro subscription on Oct 23. I go another transaction that failed to go through (card empty) yesterday. I have the following message on my Zoom:

"Your account has an outstanding balance of $15.00. If you do not pay your balance, you will lose access to all paid features and cloud recordings. 

[S_K]

Hi @tinabayouq 

Thank you for reaching out to Zoom Community!

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.

• Contact Billing
• Billing and Payments Support Hub