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incove with VAT

arbz
Newcomer
Newcomer

‎2023-01-17 10:28 PM - last edited on ‎2023-05-05 11:03 AM by Community Moderator | Employee

Hello, Zoom billed 167.89, including VAT, but the payment was debited 149.90 without VAT. Since we have a VAT number in our profile.
Now we have problems with accounting, because the invoice was issued for one amount and another amount was debited.

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-02-03 12:17 PM

Hello,

 

Thank you for reaching out to Zoom Community!

 

I recommend contacting our Billing support team here for assistance with this as they will need to access your account to investigate.

 

If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.

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